Neighborhood Car Care Earns
RARE PERFECT SCORE As
They Become AAA Approved
September 2005 Mission Viejo -- The Automobile Club of Southern California (AAA) is pleased to announce that NEIGHBORHOOD CAR CARE in Mission Viejo earned certification as an AAA Approved Auto Repair facility. Neighborhood Car Care met the Auto Club’s strict program criteria for technician certification and customer satisfaction. “The program examines all aspects of a repair shop and awards approval to only the best shops in the business," said the Manager of the Auto Club's Approved Auto Repair Program Richard Kretsch. "Typically, only one out of three shops we evaluate receives certification on the first attempt."
NEIGHBORHOOD CAR CARE received certification on the first attempt, and did it with a perfect score on AAA’s customer satisfaction survey. AAA reviewed 300 of their work orders and contacted their customers. The result -- a 100% Perfect Score. “I am so impressed with your group,” says customer Anne Kerr. “Not only do you perform good services and repairs, you're honest when repairs are not needed.” Owner, Keith and his team share a combined total of over 100 years of experience in providing honest car care advice.
“I feel confident in recommending NEIGHBORHOOD CAR CARE to my friends and neighbors,” states customer Joe Alber, a Mission Viejo resident. “I know they’ll receive the best, top quality care at a competitive price.”
“No matter how busy Keith is, he greets you with a smile,” states customer Da Lee Beach. Senior customers from nearby Casta del Sol and the handicapped find this kind of attention particularly valuable.
“My family and I are treated with lots of love and respect!!” says long-time customer, Bill Brennan. “They know we have many choices for auto repair. They treat us like one of their own relatives.“
Mission Viejo residents, Keith & Karin Krawiec, who proudly run the family owned repair facility with their sons, Tyler and Evan, live up to their motto…”Modern Car Care - Old-fashioned Service.” The “friendly guys in the red shirts” gladly assist customers in checking their oil and tire pressure and wash windshields at no charge, when requested. “Serving our community is rewarding. We know we’re doing a good thing. We keep people and their families safe and don't overcharge (them), “claims Karin. “We like sharing good news. We want people to know they have a mechanic they can trust and a station to assist them 7 days a week.”
"Just prior to my last visit to NEIGHBORHOOD CAR CARE, I'd had another frustrating meeting with my cellular service provider. I left Karin & Keith's with my smile renewed and realized THAT was how service was supposed to feel. THAT was the level of service I deserve.” Alesha Arp, South County Chamber of Commerce.
Visiting NEIGHBORHOOD 76 is like a blast from the past. It is the place where customers can fill up, check their oil and tires and choose from plenty of snacks and drinks…not to mention some pleasant conversation. This is the spot that neighbors count on for friendly, fast service no matter what their needs. NEIGHBORHOOD CAR CARE offers old-fashioned service like the good old days. Call Keith today! (949) 586-6776. Better yet, stop by and experience old-fashioned “service” the way it used to be!