Mission Viejo residents, Keith & Karin Krawiec, who proudly run the family owned repair facility with their sons, Tyler and Evan, live up to their motto “Modern Car Care - Old-fashioned Service.” In fact they have become famous for it. The “friendly guys in the red shirts” gladly assist customers.
In 2003 Keith & Karin opened the doors at their former location the 76 Gas Station and made many friends with their top notch customer service. “Who knew?” Karin laughs.” I met my husband Keith, the Trusted OC Mechanic at a gas station in New Jersey as a teenager!” Now they enjoy a large comfortable facility at 23761 Via Fabricante #A.
Neighborhood Car Care has many, many happy money-saving customers from Moms in mini-vans, to women drivers who confidently toss their keys to them, to trusting seniors who know this family will provide honest estimates every time. They simply do not “make up” work and still repair or replace ONLY the part that is worn or broken instead of replacing entire components. Most of their customers are referred to them by family and friends who have found the Trusted OC Mechanic!
“I am so impressed with your crew,” says customer Anne Kerr. “Not only do you perform good services and repairs, you're honest when repairs are not needed.”
“I feel confident in recommending NEIGHBORHOOD CAR CARE to my friends and neighbors,” states customer Joe Alber, a Mission Viejo resident. “I know they’ll receive the best, top quality care at a competitive price.”
“No matter how busy Keith is, he greets you with a smile,” states customer Da Lee Beach. Senior customers from nearby Casta del Sol find this kind of special attention invaluable.
“My family and I are treated with lots of love and respect!!” says long-time customer, Bill Brennan. “They know we have many choices for auto repair. They treat us like one of their own relatives.“
"Just prior to my last visit to NEIGHBORHOOD CAR CARE, I'd had another frustrating meeting with my cellular service provider. I left Karin & Keith's with my smile renewed and realized THAT was how service was supposed to feel. THAT was the level of service I deserve.” Alesha Arp, South County Chamber of Commerce.
“Serving our community is rewarding. We know we’re doing a good thing. We keep people and their families safe and don't overcharge (them), “claims Karin. “We like sharing good news. We want people to know they have a mechanic they can trust to assist them 6 days a week. Thus our memorable URL address: www.TrustedOCMechanic.com “